My London DJ

Call us on: 0845 838 7112 and 07866 765575
info@whitewire.co.uk
(We're always open!)

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WHITE WIRE CUSTOMER CARE

Let us take care of you

Our service is one of the many aspects that sets us apart from our competition. We care as much about your event as you do!

Very often, our customers have been planning their event for weeks, months and years. Our job is to make sure that we help them to make sure their vision and plans become a reality and in addition, for them to feel confident and comfortable that all of their entertainment needs are going to fall in to place perfectly.

Our customer care package comes as standard with all of our 'FULL' and 'DIY' services and includes:

  • If you contact us, our aim is to respond to you within 4 hours.
  • We'll meet with you in person to really get to know you and what you want for your event. In fact, we'll meet with you as often as you want us to.
  • If your event uses a DJ we will match you up with just the right DJ who will work tirelessly with you to develop your playlist and understand you, your event and your guests perfectly.
  • We'll visit your venue to make sure everything will work as anticipated. We can meet you there or visit on our own and we're happy to go as often as you need us to.
  • Your recommendation/quotation will always be for a package size that is suitable for your event.
  • You can contact us as often as you like to discuss any aspect of your event. We've done a few and the chances are, if we don't have the answer for you, we'll know someone who does.
  • We'll supply modern high quality equipment that you can rely on. In some cases, we even bring back up equipment with us, just to be extra sure.
  • During the build up to your event, we will be in contact with you to give you hints, tips and ideas and also to remind you of important information.
  • We'll be really clear on our movements on the day of your event so that you can relax and know that your entertainment is on route and on time.
  • We will be able to give you access to a great range of services at great prices that may be able to help you with event. We can assist with caterers, photographers,

If you have any questions for us or you would like more information about how our service will be just right for you, feel free to contact us anytime and we'll be pleased to help.

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