Let us take care of you.

Our service is one of the many aspects that sets us apart from our competition. We care as much about your event as you do!

Very often, our customers have been planning their event for weeks, months and years. Our job is to make sure that we help them to make sure their vision and plans become a reality and in addition, for them to feel confident and comfortable that all of their entertainment needs are going to fall in to place perfectly.

Our customer care package comes as standard with all of our ‘FULL’ and ‘DIY’ services and includes:

• If you contact us, our aim is to respond to you within one hour
• We’ll always be available to talk so we can really get to know you and what you want for your event.
• If your event requires one of our DJs or Karaoke comperes, we will match you with just the right member of our team who will work with you to develop your playlist and understand you, your event and your guests perfectly
• For larger, more complicated events, we will arrange to meet you at your venue to discuss where, when and how we will set up our show, meet other suppliers and venue staff and make sure that everything will work as anticipated
• Your recommendation/quotation will always be for a package size that is suitable for your event and budget
• You can contact us as often as you like to discuss any aspect of your event. We’ve done quite a few over the years and we are very knowledgeable. If there is an aspect with which we cannot help directly, the chances are we’ll know someone who can
• We will supply modern, high quality, reliable equipment, and we often bring back-up equipment with us, just to be extra sure
• During the build-up to your event, we will be in contact with you to give you hints, tips and ideas and also to remind you of important information
• We’ll be really clear on our movements on the day of your event so that you can relax and know that your entertainment is on route and on time
• We will be able to give you access to a great range of services at great prices that may be able to help you with event. We can assist with caterers, photographers, magicians, florists and a wide range of other suppliers whom we have met and with whom we have worked over the years